The CMA and the Veterinary Industry

March 28, 2024

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Did anyone hear Vet Tim (our Managing Partner) recently on Radio Oxford? You can listen here: https://www.bbc.co.uk/sounds/play/p0hcswcs (he’s at 0722am).

The subject (and you may have seen reports in the press) was a review the CMA (Competition and Markets Authority) are conducting on the pricing of veterinary services.

We, as an independent practice, welcome this review. We strive to offer our clients clarity on pricing (and as such publish our routine pricing on our website and although we regularly provide estimates, we encourage our clients to ask if they would like clarity. Many of our team hold certificates in advanced veterinary care and this allows us to perform many of the services often passed to more expensive referral centres, in-house.

As a proudly independent practice, we are owned by the veterinary partners who work within the business. This gives us complete control over how we operate with the on-the-ground view of our clients at the forefront of our decisions.

We are committed to remaining independent, a practice where clients want to bring their pets, and to providing an excellent standard of care, including our own 24-hour emergency service.